ERF Checklist-SISXCCS004 Provide quality service AUM Units of competency BSBCMM401 Make

Units of competency BSBCMM401 Make a presentation TAEDEL301 Provide work skill instruction * We can develop additional elective units that are not listed on request (Please contact us for further information)

maintain and modify customer premises communications cabling: ACMA Open Rule If you require RPL Kits with comprehensive benchmarking

Core units FNSCRD401 Assess credit applications FNSCRD402 Establish and maintain appropriate security FNSCRD403 Manage and recover bad and doubtful debts FNSCRD404 Utilise the legal process to recover outstanding debt FNSCRD405 Manage overdue customer accounts FNSCUS402 Resolve disputes FNSINC411 Conduct work according to professional practices in the financial services industry FNSORG411 Conduct individual work within a compliance framework FNSRSK411 Apply risk management strategies to own work Elective units BSBCUE203 Conduct customer engagement BSBCMM301 Process customer complaints BSBCNV506 Establish and manage a trust account * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency SISXFAC001 Maintain equipment for activities SISOCLM005 Establish belays for single pitch climbing on artificial surfaces SISXEMR001 Respond to emergency situations SISOCLM008 Lead single pitch climbing activities on artificial surfaces

Units of competency CHCCCS017 Provide loss and grief support CHCPAL001 Deliver care services using a palliative approach If you require RPL Kits with comprehensive benchmarking

ERF Checklist-SISXCCS004 Provide quality service AUM Units of competency BSBCMM401 MakePlease contact us for more information!